Get in touch with the product team for technical questions and custom schemas

Describe the step that needs help. Illustrative workflow.

Talk to a human

How do you contact Dynamite Docs support and engineering?

Open the support desk from a signed-in workspace or email info@dynamitedocs.com. Include the affected file type, the action you took, and the exact error or unexpected result.

If the guide does not solve the issue, open the support desk from the app or email info@dynamitedocs.com with the relevant document details.

Include the file format, error message, or unexpected output so we can trace the extraction run directly.

Signed-in users can keep account-linked support conversations inside the app. Email remains available for product, billing, integration, and account questions.

Related workflows and guides

Send inquiry messages, request demos, or report issues using our public contact page.
Explore common diagnostic solutions and self-serve fixes in our troubleshooting reference.
Open real-time account-linked chat directly within the in-app support desk.

Open the document extraction app, browse document input and export integrations, or compare PE, storage, and API limits.