Contact Dynamite Docs
This page is for contacting the Dynamite Docs support, engineering, and sales team. We help teams with AI document extraction, subscription plans and limits, accounting workflows, and developer API integrations. We usually reply within 1–2 business days.
Email: info@dynamitedocs.com
Send a message through the contact form on this page with your name, email, and the details of your question. For account-specific help, sign in and use the support desk inside the app for real-time chat.
Frequently asked questions
How fast will I get a reply?
We usually reply to email within 1–2 business days. For faster help, open the support desk from inside the app. Signed-in chats typically get a response within a few hours.
What should I include in my message?
Add the email tied to your account, your plan, and the steps you took or the document type involved. Screenshots help us diagnose extraction issues faster.
Can I get help from inside the app?
Yes. Open Support from the app footer to chat with our team in real time. Conversations there are tied to your account, so we can see your usage and plan.
Where can I learn how to use Dynamite Docs?
Start with the documentation (/docs), the integrations hub (/integrations), and the blog. The accounting hub covers the high-volume workflows accountants and bookkeepers run.
Help & learning
- Documentation: extraction, models, BYOK and exports.
- Integrations: shipped connectors, REST API and webhooks.
- Support desk: real-time chat tied to your account.
- Pricing: hosted allowances on every plan and unlimited BYOK on Pro and Scale.
- Blog: guides and workflows for document data.
- Workflows: high-volume bookkeeping & accounting automations.